Careers

We offer career boosting opportunities at GURU TRAVELS for passionate & skilled individuals.

Role Description

  • Navigate ticketing through multiple systems and websites & Proceed booking (Sabre/ Galileo/ Amadeus)
  • Using basic sales techniques, understand customer’s needs to receive all required information needed
  • Communication with customer with solution and advisory based on best fit/ recommended products/ services
  • Proceed with provisional costing, booking, and closure of the inquires upon customer’s confidence
  • Consolidate service features to enrich the package
  • Develop the quote, with local requirements, consideration for any applicable ancillary fees, and mapping out trip


Qualifications

  • Bachelor's degree in Travel & Tourism management or any other relevant field
  • Experience in the travel and tourism industry preferred but freshers are encouraged
  • Extensive knowledge in ticketing and reservations software and handling travel itineraries
  • Training and Expertise on GDS platforms (SABRE/AMADEUS/GALILEO)
  • Ability to multitask and handle multiple customers in a fast-paced environment
  • Knowledge of Microsoft Office and a willingness to learn new systems
  • Fluency in English and Nepali. Knowledge of other languages is a plus

About the job

Responsibilities:

1. Post & process Entries to ensure all the business transactions are recorded

2. Handling all the Cash & Bank Transactions & related Accounting processes

3. Performing daily work such as verifying, reconciling, & rectifying the cash, bank, vendor & creditors transactions

4. Payment realization from various Payment Channels (Banking and Financial Institutions, Payment Gateways, Online Payment Systems & other Payment Vaults)

5. Facilitate the Collection, Deposition, Payment and Regulation in FOREX based transactions, in line to the NRB’s guidelines

6. Update financial data in the databases to ensure that information will be accurate & immediately available when needed

7. Support the team that will develop financial reporting systems to & then will prepare Monthly, Quarterly, Annual Financial Statements

8. Support the team to prepare & review the Operational Accounting General Ledger Entries; prepare & maintain documentations & reconciliations

9. Reinforce financial data confidentiality and comply with Financial Policies & regulations

10. Support efforts to continually improve accounting processes

Assist the head of department with General Accounting Procedures


Requirements:

1. In-depth knowledge in Business Accounting

2. Proficiency in excel & accounting software

3. Self- motivated & team spirit skills

4. Excellent communication skills

5. Creative thinking & Problems solving skills

6. Ability to work under pressure

7. Sound mathematic & scientific skills

8. Ability to maintain teamwork & performance


Qualifications:

  • Bachelors in Management
  • At least 2 year's accounting experience (Pref. in Accounting Software)
  • Basic Ideas on Regulatory and Compliance requirements

Responsibilities:

  1. Develop and Execute Digital Marketing Strategies:
    • Plan and execute comprehensive digital marketing campaigns to increase brand awareness, drive traffic, and generate leads for Guru Travels Limited.
    • Utilize various digital channels, including social media, email, SEO, SEM, and content marketing.
  2. Social Media Management:
    • Manage and grow Guru Travels Limited's social media profiles, ensuring consistent brand messaging.
    • Create engaging and shareable content across platforms to increase audience engagement.
  3. Content Creation:
    • Develop high-quality and compelling content for various digital channels, including blog posts, social media updates, and email campaigns.
    • Collaborate with the design team to create visually appealing graphics and multimedia content.
  4. SEO and SEM:
    • Conduct keyword research and optimize website content for search engines.
    • Manage and optimize paid advertising campaigns to maximize ROI.
  5. Website Management:
    • Oversee the maintenance and updates of the Guru Travels Limited website.
    • Create and update website content, ensuring it aligns with the overall digital marketing strategy.
    • Collaborate with the IT or web development team to implement website changes and improvements.
  6. Email Marketing:
    • Design and execute email marketing campaigns to nurture leads and retain customers.
    • Monitor and analyze email performance metrics to refine strategies.
  7. Data Analysis:
    • Utilize data analysis tools to assess the performance of digital marketing campaigns.
    • Interpret and draw actionable insights from marketing data to optimize strategies and improve ROI.
  8. Graphic Design and Video Editing:
    • Create visually appealing graphics for various digital platforms.
    • Perform basic video editing for promotional materials and social media content.
  9. Analytics and Reporting:
    • Use analytics tools to track and report on the performance of digital marketing campaigns.
    • Provide regular reports and insights to stakeholders at Guru Travels Limited, highlighting key metrics and areas for improvement.

Qualifications:

  • Bachelor's degree in Marketing, Business, or a related field.
  • Proven experience in digital marketing, with a focus on social media, content creation, SEO, SEM, data analysis, graphic design, and basic video editing.
  • Strong understanding of digital marketing trends and best practices.
  • Proficiency in using marketing tools and platforms, such as Google Analytics, Facebook Ads Manager, etc.
  • Experience in website management and content updates.
  • Excellent written and verbal communication skills.
  • Creative mindset with the ability to think outside the box.
  • Strong analytical and problem-solving skills.

 


Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? Join our dynamic team as a Customer Service Department (CSD) Assistant!

Key Responsibilities:

  1. Assist in managing customer inquiries and concerns.
  2. Provide timely and friendly responses to customer queries via phone, email, and chat.
  3. Collaborate with Sales Team members to ensure seamless customer support.
  4. Maintain accurate records of customer interactions and transactions.


Qualifications:

  1. Excellent communication skills.
  2. Strong interpersonal skills and a customer-centric approach.
  3. Ability to multitask and work efficiently in a team.
  4. Basic computer skills and familiarity with customer service software.


Experience with CSD is Plus 

BBA, BSW, MBS or equivalent (Freshers are highly encouraged to apply)

Leisure, Travel & Tourism



Experience required: Fresher are encouraged to apply

Job Description:

  • Preparing travel itineraries, obtaining special rates from various hotels and transport, package costing, rate sheets, and proposals. Also, designing and creating new tour packages as per the customer’s needs and then send them to agents overseas.
  • Involvement with suppliers and business partners to determine logistics for inbound tour groups.
  •  Obtaining visas for foreign customers by coordinating with overseas business partners and assisting with tour operations on a day-to-day basis.
  • Handling operations-related inquiries and lending a hand to the sales team as needed as well as deciding how many vacations to sell each season and which resorts/hotels to use 
  • Visiting resorts/hotels to determine the quality and suitability of accommodations
  • Coordinating with transport companies, airlines, hoteliers, tour guides, and resort representatives, also deciding on service levels, contracts, and pricing and confirming the names of customers with airlines and hotels.
  • Invoicing, combining travel, accommodation, and services such as sightseeing arrangements to create holiday packages.

Job description

We are looking for a proficient Ticketing Officer to join our team. The successful candidate will possess exceptional communication skills, both written and verbal, and have a solid understanding of ticketing legislation and processes. The Ticketing Officer will be responsible for assisting passengers in planning their travel, providing accurate information on routes and schedules, making and confirming reservations, calculating travel expenses, and selling tickets. The role demands excellent customer service and organizational skills, as well as the ability to handle inquiries and resolve ticketing issues efficiently.


Responsibilities

  • Client Advice: Provide expert advice to clients regarding their travel plans.
  • Booking and Ticketing: Book domestic and international flights, issue tickets, and make hotel reservations worldwide using the system.
  • Document Handling: Collect and check documents as per country-specific requirements.
  • Ticketing Enquiries: Handle ticketing inquiries including airfare quotations, reservations, and e-ticket issuances.
  • Customer Relations: Work closely with leisure and corporate clients, airlines, travel agencies, transport, and other service providers to build strong professional relationships.
  • Information Assistance: Answer inquiries regarding schedules, availability, procedures, and policies. Assist with travel documents as requested by clients.
  • Route Planning: Plan travel routes and compute ticket costs.
  • Complaint Handling: Manage complaints, obtain customer feedback, and upgrade customer service as necessary.
  • Availability Checking: Determine ticket availability for requested travel dates.
  • Invoicing and Payment: Prepare customer invoices and process payments.
  • Refunds and Ticket Management: Follow up with airlines for ticket refunds and capping.
  • Diverse Role: Adapt to varying situations and responsibilities as required.


Qualifications

  • Graduate or postgraduate with a minimum of 3 years of experience in the travel industry, with at least 1 years specifically in IATA ticketing.
  • Proven experience in travel ticketing, preferably IATA trained or experienced in an IATA accredited travel agency.
  • Extensive knowledge and experience in the airline, travel agency, and holiday industries.
  • Fluent in English with excellent written and verbal communication skills; knowledge of additional languages is an advantage.
  • Proficient in using Galileo, Amadeus, and Sabre reservation systems.
  • Skilled in handling and issuing tickets, and capable of effectively and efficiently marketing to different organizations.
  • Proficient in MS Office applications (Word, Excel, PowerPoint), internet, and email.
  • Strong management skills and ability to work extended hours under varying schedules, frequently meeting rigid deadlines.
  • Flexible schedule availability, including the ability to work days, evenings, weekends, and holidays.
  • Ability to read and comprehend instructions, directions, letters, memos, and other written materials.
  • Strong oral communication skills, capable of using standard telephones to communicate effectively with staff and clients.
  • Excellent communication and interpersonal skills with a charming, outgoing personality and a pleasing voice.
  • Ability to increase sales and support management in revenue growth.


NOTE: Two-wheeler license holder and two-wheeler holder are preferred.

Experience: Not Required

Job Descriptions:

• Preparing travel itineraries, obtaining special rates from various hotels and transport, package costing, rate sheets, and proposals. Also, designing and creating new tour packages as per the    customer's needs and then send them to agents overseas.

• Involvement with suppliers and business partners to determine logistics for inbound tour groups

• Obtaining visas for foreign customers by coordinating with overseas business partners and assisting with tour operations on a day-to-day basis

• Coordinating with transport companies, airlines, hoteliers, tour guides, and resort representatives, also deciding on service levels, contracts, and pricing, and confirming the names of  customers with airlines and hotels

• Preparing tourist or visitor information and creating promotional

• Promoting trips and holidays to customers through travel agents, websites,

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